Since upgrading to Acrobat Pro 9 and creating a PDF of a class reunion
directory, 3 of the 80+ recipients tell me that they can't open it.
The most specific error message reported back to me is that a dialog
saying that the file is "damaged and cannot be repaired" appears when
they try to open the file. I didn't get any similar complaint about
the previous file prepared with Acrobat Pro 8 and assume that everyone
was able to open it OK. My current settings are compatibility with PDF
1.5, but I don't know what the settings I was using with Acrobat 8. Is
there something that I should try to do differently, or do they need
to download the new reader? Not knowing their abilities, I'd rather
fix it on my end if possible.

I know that the error is pretty non-descriptive, but does anyone have
a suggestion about what might be wrong?

Thanks!

James McAlister
www.james-mc.com

p.s. I hope this is clear.

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