A co-worker of mine installed Acrobat 7 Professional, and tried out the email review feature. Almost everything works just fine, except that, when he opens a file that has been returned with comments or approval, the dialog asking if he wants to merge the comments with the original file does not appear. He has uninstalled and reinstalled Acrobat. We have looked at his preferences and nothing looks unusual. He can manually import comments and approval stamps into the original document, but it would be ever so much handier if he had the option of doing it automatically when he opened the file.
His review tracker loses his reviews. Every time he closes Acrobat after viewing a document, he gets the message "The application is being terminated because of memory corruption."
Windows XP.
All previous versions of Acrobat uninstalled.
Any clues?
Thanks, Jo
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