We have a teacher guide product we produce in InDesign, then convert to PDF
for our customers to download. This time, 3 of our customers (2 on PC, 1 on
Mac), have let us know that on one of the pages what they're seeing instead
of the illustration is a big black box (takes up appx 20% of the page).

The files are updated every 2 years. That means the original files were done
in Quark, then converted to INDD, and now in CS3, using Acrobat 8 to create
the files. To save time on our end, we're posting the press-ready PDFs, one
doc with appx 172pp.

Anyone know of a reason this black box could be appearing? And why it'd only
be a problem for some of them and not all of them. They look fine here, and
they print fine at the printer. Thanks for your help.


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