Are you saying that NO previously created PDF file will
open with Acrobat 5, but those created with Acrobat 5 on
that system will open?

What do you mean by "simply will not open?" Double-clicking
doesn't invoke Acrobat? Error message? What?

Also, did you do an in-place upgrade from Windows'98 to Windows 2000
or did you do a clean install? The in-place "upgrade" from any other
version of Windows to Windows 2000 is tenuous at best. We recommend
a clean install which implies that you backup your system, reformat
the partition that will contain the OS, install Windows 2000 in that
partition and THEN reinstall all applications, utilities, and drivers.
At that point, if your data was in the same partition, restore the
data (but not any applications) from the backup you previously made.

- Dov



At 7/13/2001 08:36 AM, Susan Hayya wrote:
>We are having a problem with a recent upgrade from Acrobat 4 to Acrobat 5. We have also had an upgrade from Windows 98 to 2000. Files that we have created in Acrobat 4.0 are no longer accessible They simply will not open. Can somebody help? Does anybody have any suggestions of what can be wrong and how it can be fixed?
>
>Sue


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