When I opened the same pdf it did take some time, and for a while there was nothing but a white screen as my browser locked up for a moment (maybe 20 seconds). Eventually the browser snapped out of it and the pdf was displayed. It's possible that due to network traffic, bandwidth limitations, etc., the page is just taking a while to load and the client is being impatient and closing the window before the page is displayed. I noticed that it was distilled as a 1.5 pdf. Maybe there's more information and decoding that the browser has to do before the page displays. I'm no expert in that regard so don't take that as gospel.

~James
___________________________________________________________

I went to the above address using XP, selected the "overview" pdf, it
opened Reader 6, and IE displayed the pdf in the browser window.
Looked fine to me.

Carl
___________________________________________________________

On Monday, April 12, 2004, at 09:37 AM, CRwebref@aol.com wrote:

> One of my clients claims that the PDFs on his site are coming up as
> blank pages in IE on his Win XP box. He says he has the current version
> of Reader installed. Other PDFs on his site are hit-and-miss for him,
> which would tend to eliminate any browser pref's as his issue.
>
> I don't have XP, but the same files work fine for me from Win98SE with
> Reader 6.0.1 installed. Any mention of this problem I've found on the
> web pertains to older browser and Acrobat versions.
>
> If anyone with XP wants to try it, the page where the client reports
> the
> problem is:
>
> http://www.cadventureinc.com/products/camworks.html
>
> Any help greatly appreciated--it's hard to troubleshoot when I'm not
> experiencing the same problem.
>




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